Contact Us
Contact Us
Track Order
Packaging & Delivery
FAQ Services
Returns Policy
Support
Call: +(86)19963318091
Email: support@aurachi.net
Working hours
Mon - Fri: 08:30 - 20:00
Sat & Sun: 09:30 - 21:30
ORDER&SHIPPING
Worldwide delivery
With care & protection
Have Any Question?
We're here to help with clarity, care, and intention. Drop us a message — we’ll get back to you with heart.
Frequently Asked Questions
How do I know which crystal is right for me?
We offer personalized guidance based on your birth information and energy needs.
Each piece is selected to support balance and flow in your life.
Are your bracelets handmade?
Yes, every bracelet is handcrafted with care, using natural crystals and thoughtful intention.
No two are exactly alike — just like you.
How long does shipping take?
We ship worldwide. Orders are usually processed around 3-4 working days, but please allow extra time for DIY bracelets designed with the Five Elements system based on your living report,and shipping time depends on your location，usually around 20 working days.